This privacy policy (“Privacy Policy”) has been designed and created to explain the procedures and practices used by IvolLabs, and its parents and affiliates (collectively “IvolLabs”, “we”, “us”, or “our”) with respect to the collection, use and disclosure of certain information on and through our websites, www.ivollabs.com, ivollabs.app (“Sites” or “Websites”) and/or our mobile application (“Application”), and the services that we provide (collectively with the Site and the Application, the “Services”).
By accessing and using the Services, you (“you” or “your”) acknowledge and agree that you accept the policies set forth in this Privacy Policy as a condition of your use.
This Privacy Policy is subject to and governed by our Terms of Service (the “Terms”), available at ivollabs.com. Your use of the Services is subject to your continued compliance with, and agreement to, the Terms. The terms of the foregoing document are hereby incorporated by reference. Any terms capitalized but not herein defined shall be given the meaning ascribed to them by the Terms.
What's in this policy?
This policy tells you:
What information we might collect about you
How we might use that information
When we might use your details to contact you
What information of yours we might share with others
Your choices about the personal information you give us
I. Information We Collect Account Information
When you create an account (“Account”), you will provide information, such as your username, password and email address. You acknowledge that this information may be personal to you and by creating an Account on the Services and providing such information to us, you allow others, including us, to identify you.
If you access the Services using your Google, Facebook, Twitter, or other third party account, we may automatically collect certain information, such as your name, picture, and email address. We will use all information you consent to share through Google, Facebook, Twitter or any other third party platform you use to access the Services, in accordance with the respective policies of these services and your preferences selected through them.
Information we collect through the aforementioned networks also include gender, age, limited location information and demographic information. These information will be used to provide you a better, more personalized experience in the application. It will help us see how different people are using IvolLabs and check for ways to supply more services for everyone. We may also use some of your personal information to provide recommendations to you on things you’ll like, and to personalize parts of IvolLabs to your tastes.
We only hold your information for as long as we do the activities we told you about
We think about what type of information it is, the amount collected, how sensitive it might be and any legal requirements
We design our services so that we don’t hold your information any longer than we have to
We generally retain personal data for so long as it may be relevant to the purposes identified herein. To dispose of personal data, we may anonymize it, delete it or take other appropriate steps. Data may persist in copies made for backup and business continuity purposes for additional time.
Our service means that we keep your information inside IvolLabs unless you ask us or give us your permission to share it, for example:
You ask us to or give us your permission
To provide you with content and services through a partner’s platform
If you have a IvolLabs account we might use device ID that we hold about you to allow showing you relevant and "targeted advertising" served by other companies' sites, like Facebook, Twitter, Google, MoPub or Firebase. We don’t provide any personal or additional data on IvolLabs users, or their friends that they do not already have. If you don't want to see our targeted advertising, you can set ad preferences in your social media companies' settings.
We may use your contact information to send you information about our Services or when we believe it is necessary, such as for Account recovery purposes.
Automatically Collected Information
We may also collect, automatically, other non-identifiable information about you when you access the Services, including your Internet Protocol (“IP”) address, browser type and language, Internet Service Provider, information about your Wi-Fi or telecommunications connection (including, without limitation, 2G, 3G, and 4G LTE connections), operating system-provided information or user specific identification information for advertising tracking referring pages, and your usage of near field communication (if any). While this information is non-identifiable, we may aggregate such information based on your geographic location, and transfer such information to third parties in accordance with the terms of this Privacy Policy.
We automatically collect information pertaining to your use of the Services. This information may be used both anonymously and non-anonymously. For example, we automatically collect information pertaining to the articles you read, how far you scroll through various articles, when articles are shared, when you comment on articles, and similar information. This information may be used anonymously to conduct analytics to help us improve the Services, as set forth in Section III, below. This information may also be used non-anonymously to provide you with your own use history, allow you to save articles using your Account, and to otherwise optimize your user experience.
The Application requires permission to read and write upon the storage drive of your device. By using the Services, you agree to provide us with permission for the foregoing.
Location Data
We may collect data about your location while you are using the Services. We may link location data to other information we have collected about you. You may stop sharing your location data by adjusting your mobile device’s location services settings. For instruction on changing the relevant settings, please contact your service provider or device manufacturer.
II. How We Collect Information
In order to enhance your online experience, we use various technologies to collect the information described above, which may include the use of cookies, SDK’s and similar tracking technologies, as provided below:
Cookies
Cookies are small data files stored on your computer’s browser or device that store your preferences, enabling our website to recognize your browser and capture and remember certain information including user authentication, user preferences or language preferences. Cookies usually include an anonymous unique identifier and cannot retrieve any other data from your mobile device or pass on computer viruses.
You may be able to disable cookies in your browser or set up your browser to warn you before accepting certain cookies. Please note that if you disable cookies, some features the Services may become difficult or impossible to use.
Software Development Kits (“SDKs”)
We may sometimes use or partner with publishers or app developer platforms that use mobile SDKs, or use an SDK with our Application, to collect information such as mobile identifiers, in order to provide us with information on user devices and how those mobile devices might interact with our Services. We may also use this technology to deliver certain advertisements through the Services based on information associated with your mobile device, as more fully set forth below.
By using the Services, whether as a registered user or otherwise, you acknowledge and agree that you are giving us your consent to track your activities and your use of the Services through the technologies described above, and that we may use such tracking technologies in the emails we send to you.
Advertising platforms, which include Facebook, Twitter, Google, MoPub or Firebase (and whose SDKs are integrated within our Service), may collect information for optimizing advertising campaigns outside of the Service.
If you do not wish to receive personalized advertising that is delivered by third parties outside of the IvolLabs Service, you may be able to exercise that choice through opt-out programs that are administered by those third parties, including the Network Advertising Initiative (NAI), the Digital Advertising Alliance (DAA). Our Services currently do not respond to “Do Not Track” (DNT) signals and operate as described in this Privacy Policy whether or not a DNT signal is received, as there is no consistent industry standard for compliance.
Why do we use cookies and other tracking?
To do a few different things:
to remember information about you, so you don't have to give it to us again and again.
to keep you signed in, even on different devices
to help us understand how people are using our services, so we can make them better
to deliver advertising to websites outside of the EU
to help us personalize IvolLabs for you by remembering your preferences, settings and your progress, so you can pause and pick up where you left off reading an article, even on a different device.
A few things on our websites wouldn't work without some cookies. They’re called "strictly necessary cookies". They're always on when you visit us. But we don’t use advertising cookies. Bear in mind there are some other cookies out there from other companies. These "third-party cookies" might track how you use different websites, including ours. For example, you might get a social media company's cookie when you see the option to share something. You can turn them off, but not through us.
III. How We Use Information
We strive to provide you with the best possible Services. Accordingly, we may use the information we collect to provide, analyze, administer, enhance and personalize our services and marketing efforts, to create your Account, and to communicate with you, and to allow you to communicate with others, on these and other topics. By way of example, we may use your information to:
Determine your general geographic location, provide you with personalized news content, and quickly and efficiently respond to inquiries and requests;
Analyze your usage of the Services, and the way you interact with the Services, to help us understand our audience, improve the Services, and optimize the delivery of content to you;
Prevent, detect and investigate potentially prohibited or illegal activities, including the enforcement of our Terms;
Provide you with relevant advertising content, as required by certain Service Agreements (as such term is defined below) that we maintain with third parties; and
Communicate with you concerning the Services (for example, by email) so that we can send you news, details about new features of the Services, special offers and promotions, and to assist you with operational requests.
We use these technologies to help provided the Services to you and in order to save your profile and preferences for future visits or compile aggregate data about website traffic and interaction so that we can offer a better user experience and tools in the future. Further, these technologies also help us deliver ads for relevant products and services.
IV. Information Disclosure
We may disclose your information for certain purposes, and to third parties, as described below:
Disclosure to IvolLabs Agents and Employees
We may disclose your information to our agents, employees, contractors and affiliates for the purpose of providing and improving the Services, as set forth above. For the avoidance of doubt, this includes disclosures which help us improve the Services, administer operation requests (such as technical support), and deliver content to you.
Disclosure to Third Parties
The Services are the product of our efforts to aggregate news from thousands of trusted news sources. To deliver our services, we have partnered with trusted third parties, including other companies, agents, and contractors (collectively, “Service Providers”). We maintain agreements with our Service Providers (“Service Agreements”) which may, from time to time, require us to disclose information we collect, as necessary to provide the Services. For example, we may be required by our Service Agreements to provide user and usage information to our commercial partners, as well as information which allows us to provide marketing, advertising, and IT services, and to provide customer service.
While our Service Providers may have access to your personal information, we do not authorize them to use or disclose your personal information, except in connection with providing the Services. We may disclose your non-identifiable information to our trusted partners who shall comply with this privacy policy and the relevant privacy laws, which allow us to collaborate with our partners to conduct analysis of users’ behavior so as to promote our Services.
Your personal information, whether public or private, will not be sold, exchanged, transferred, or given to any other person or entity for any reason whatsoever, without your consent, except as expressly provided by this Privacy Policy.
Compliance with Laws
IvolLabs and its Service Providers may disclose and otherwise use your personal information as reasonably necessary to (i) comply with applicable laws, regulations, legal processes (including, but not limited to, court and administrative proceedings), or by government request; (ii) to detect, prevent, or otherwise address illegal or prohibited activities; or (iii) to protect against harm to the rights, property, or personal safety of IvolLabs, users of the Services, the Service Providers, or the public.
Change of Control
We may be required to release or otherwise disclose your information in connection with any reorganization, restructuring, merger, sale, or other transfer of all or part of our business, as permitted by applicable law. In such case, we will transfer your information, including personal information, as permitted by applicable law.
International Disclosures
If you are located outside of European Union (“EU”), you use this Service at your own risk. We operate in EU and elsewhere, so it may be necessary for us to transfer your information internationally. By using the Services, you acknowledge that the data protection and privacy laws of other countries, may provide a less comprehensive or protective standard of protection than those in EU, and you consent to your information being collected, processed and transferred as set forth in this Privacy Policy. Whenever, in the course of sharing information, we transfer personal information to countries outside EU (or other regions with comprehensive data protection laws), we will ensure the information is transferred in accordance with this Privacy Policy, as permitted by applicable laws regarding data protection.
V. Your Data Rights and Choices
You have the right to:
request a copy of your information
to ask us to correct information that's wrong or to delete it
to change your mind, and ask us to stop using your information. For example, unsubscribing from any marketing emails or turning off personalization You can do these through the “Settings” page of the Services, where there is a button to leave feedback. By doing so, you may type in your “Personal Data Request” along with an explanation of what data subject right you are seeking to exercise. We will then start the process and inform you within 30 days.
VI. Security of Information
IvolLabs is committed to protecting the security of your information. As such, we use security controls to protect your information from loss, misuse, unauthorized access, disclosure, alteration and destruction. Further, any information we receive is stored on one or more secure servers, and access to our information systems requires user authentication via password or similar means. Some companies that provide services to us run their services from outside the European Union. We only let that happen if said providers are GDPR compliant in their policies and their levels of security. Keep in mind that when you give us personal information it could be being transferred, stored or processed in a location outside the EU. Despite these precautions, no data security system is impenetrable, and as a result, we cannot ensure the security of information during its transmission between you and us; accordingly, you acknowledge that you do so at your own risk.
If IvolLabs learns of a security system breach, we may attempt to notify you and provide information on protective measures, if available, through the email address that you have provided to us or by posting a notice on our website.
VII. Miscellaneous Initial Dispute Resolution
We aim to address your concerns without the necessity of a formal legal claim. Before filing a claim against IvolLabs, you agree to try to resolve the dispute informally by contacting us [email protected]. We'll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within thirty (30) days of submission, either you or IvolLabs may begin formal legal action, subject to the terms of this Privacy Policy.
Choice of Law. The validity, performance, construction, and interpretation of this Agreement shall be governed by the laws of the Viet Nam and foreign countries. With respect to any disputes which cannot be resolved by our internal processes, and subject to the mandatory arbitration provision herein, you agree that jurisdiction for any legal action will be the state courts located in Viet Nam. The parties hereby consent to the personal jurisdiction of such courts as described above.
Waiver of Class Action
You agree that any disputes against IvolLabs are likely to be of a unique character, such that the aggregation of claims shall not constitute an effective method of dispute resolution. Accordingly, you expressly waive, disclaim, and forever discharge any right you may have to engage in a class action dispute against IvolLabs.
Attorneys’ Fees and Costs
In any legal action hereunder, the prevailing party shall be entitled to attorney’s fees and costs.
Money Damages Sufficient
You expressly agree that money damages are sufficient to compensate you for any dispute arising under this Privacy Policy. Accordingly, you expressly disclaim any right to non-monetary relief, including, but not limited to, equitable or injunctive relief, that you may have in connection with a dispute arising under this Privacy Policy.
Changes to this Privacy Policy
We reserve the right to update or modify our Privacy Policy at any time, with or without notice. For example, we may amend or revise our Privacy Policy to comply with local, state, or Federal laws, to accommodate changes in technology, or to accommodate the needs of our users. We encourage you to review this Privacy Policy periodically so that you always know what information we collect, how we collect it, how we use and with whom we share it.
Other Miscellaneous Provisions
This Privacy Policy is governed by the same provisions as the Terms with respect to waiver, severability, assignment, modification, notices, and the relationship between you and IvolLabs. To the extent that these provisions have not already been incorporated into this Privacy Policy, they are hereby incorporated. This Privacy Policy, and the Terms, constitute the entire agreement between you and IvolLabs with respect to the subject matter hereto, and supersedes all prior representations, negotiations, promises, understandings or agreements, whether oral or written, between you and IvolLabs with respect to the subject matter hereof.
If you have any questions about this Privacy Policy, please contact IvolLabs at:
[email protected]
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